--- title: "iPhone App Privacy Policy | Delivery Status for Tesla" description: "What the iPhone app uses, why, who receives it, and how to delete your data." url: https://deliverystatus.app/privacy/ios language: en --- # Privacy policy for the iPhone app What the iPhone app uses, why, who receives it, and how to delete your data. Last updated 30 October 2026. [Privacy overview](https://deliverystatus.app/privacy) ยท [Policy for the Android app](https://deliverystatus.app/privacy/android) 1. [Who we are](#who) 2. [What we use and why](#data) 3. [Who receives it](#recipients) 4. [How long we keep it](#retention) 5. [Your choices and deleting your data](#choices) 6. [Your rights](#rights) 7. [Changes](#changes) ## Who we are Delivery Status for Tesla is made by jaAPP, the sole proprietorship of Jaap Rodenburg in the Netherlands, Kattenbosch 63, 5243 SG Rosmalen (KvK 42045550). jaAPP is the controller of the personal data in this policy. For anything about privacy or your data, email [privacy@jaapp.dev](mailto:privacy@jaapp.dev). ## What we use and why - Your Tesla orders. You sign in on Tesla's own page, so we never see your password. Tesla then gives the app your account email and your orders: the car and its configuration, status, delivery appointment, and the name, contact details and address on the order. The app keeps this on your device. - Anonymized data sharing, off until you turn it on. We store your order's reservation number, VIN, configuration, country, delivery center or city, status, dates and delivery window changes, without your name or contact details. We use them for delivery estimates, community statistics and share links. - Feedback you send: your message, the email address you add, the order it is about, app and device details, and the screenshots you attach. To find bugs we also save a copy of the order data from Tesla, with names, addresses, email addresses, phone numbers and ID numbers removed. - Features you use: the VIN, to find the ship carrying your car; a creator or referral code you enter; products and ratings you add to the community store; and the postal code of an inventory search, or your approximate location from your IP address if you leave it empty. - App usage, crashes and errors: the screens and features you use, purchases, crashes and errors, with an app instance ID and device details. These can include your reservation number or VIN. If an Apple Search Ads campaign led to your install, we learn which one. - Security: our server sees your IP address and uses it to stop abuse. Legal bases: we use your Tesla orders, feedback and the features you use to provide the app to you (contract). Anonymized data sharing is based on your consent. Fixing bugs with feedback, app usage, crash and error reports, and security are based on our legitimate interest in a working and secure app. You are not required to give us any data. Without a Tesla sign-in the app cannot show your orders, and each optional feature only uses data when you use it. We make no automated decisions about you that have legal or similarly significant effects. ## Who receives it We do not sell your data or use it for advertising. These parties receive it for the purposes above: - Tesla, which supplies your order data and inventory results. - Hosting: Cloudflare and Google Cloud. - Analytics, crash and error reports: Google Firebase and Sentry. - Sorting feedback with AI: Cursor. - Apple, for App Store purchases and maps. Each service provider may only use the data for us and must protect it at least as well as we do. Some process it outside the European Economic Area, mainly in the United States, under the EU-US Data Privacy Framework or the European Commission's standard contractual clauses. Email [privacy@jaapp.dev](mailto:privacy@jaapp.dev) for a copy of these safeguards. ## How long we keep it - Shared orders, share links, feedback, order copies, ship results, community store entries and creator codes: until you delete them or ask us to. - Server logs: 7 days. Backups: up to 30 days. Abuse counters: up to 2 days. - Crash and error reports: up to 90 days. Usage statistics: up to 14 months. - After a deletion we keep a short record that it happened, as proof that we handled your request. Products you added to the community store stay listed without a link to you. ## Your choices and deleting your data - Turn anonymized data sharing off in the app at any time. This withdraws your consent and stops new uploads. - Delete one order's shared data from that order in the app. - Delete everything we store for your Tesla account with Profile, Log Out, then Delete Account & Data. This also clears the app's data on your device. - Or email [privacy@jaapp.dev](mailto:privacy@jaapp.dev) and we delete it for you. ## Your rights Under the GDPR you can ask to see your data, get a copy to take elsewhere, and have it corrected, deleted or restricted. You can also object to any use based on our legitimate interest. Email [privacy@jaapp.dev](mailto:privacy@jaapp.dev) and we reply within one month. If you are unhappy with how we handle your data, you can complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the authority in your country. We protect your data with encrypted connections, and each part of our service can only reach the data it needs. ## Changes When the app starts using data differently, we update this page and its date. Delivery Status for Tesla is developed and operated by jaAPP (Jaap Rodenburg, Netherlands). It is not affiliated with, endorsed by, or sponsored by Tesla, Inc. Tesla is a trademark of Tesla, Inc.